Company Profile

PowerRod
was established over 25 years ago and offers fully integrated, professional plumbing and drain care solutions throughout Greater London and the Home Counties.
Our directly employed, highly trained and experienced workforce incorporates all plumbing and drain care disciplines and our service is provided for the Domestic, Retail, Healthcare, Leisure, Property and Commercial sectors.

Our Promise

We operate to a comprehensive ‘7 Point’ Customer Charter, making our customers a number of key promises that ensure we deliver the very highest standards of service.

The cornerstone of our approach is communication at every level between our staff and the customer. All our employees are empowered to work with customers and make decisions that provide solutions. Indeed, it is this culture of teamwork that enables us to work in formal partnership with many of our clients, producing the right results at the right price, at the right time.

PowerRod is committed to providing the highest standards of service to all clients, and is proud to support a process of continuous improvement by encouraging innovation and creating a challenging  environment that ensures a strong and effective management team.

Our Services

Having built an enviable reputation for the speed and effectiveness of our 24/7/365 emergency services, we now provide a full range of plumbing and drainage solutions, including reactive plumbing repairs and installations, high pressure water jetting, CCTV surveys, electro mechanical pipe cleaning, leak detection, pipe lining and vacuum tankers.

At PowerRod, we listen to our customers; we value their feedback and use it in our continuous improvement policy. This process enables us to provide the optimum quality of service, specifically tailored to meet clients’ individual needs.

Commitment to Quality

A rigorous Quality Assurance System forms an integral facet of our activities and provides a clear reference base against which all current practices are audited. It is our way of ensuring that we meet our prime objective of  “Continuously satisfying customer needs and requirements.”

It is a vital element of our management philosophy to ensure maximum levels of staff motivation and commitment. At PowerRod, we set and maintain the highest standards and strive to surpass our customers’ expectations.
Accreditations